Privacy Policy

Last updated: June 2026

Who we are

This website is operated by Gavin Giddings & Co Ltd ("we", "us", "our"), providing independent refurbishment and building advice across London and the Home Counties. We are the data controller responsible for your personal data. You can reach us at gavin@gavingiddings.com or on 07711 070 175. Our registered office address is available on request.

What we collect

We only collect the information you choose to give us. If you contact us through the enquiry form, by email or by telephone, that typically includes:

• your name;
• your email address and/or telephone number;
• the property or location you're enquiring about; and
• any details you include in your message.

We do not collect special category data, and we do not ask for payment or financial details through this website.

How we use it

We use your information solely to respond to your enquiry and to provide the advice you've asked for. The lawful bases we rely on are your consent (when you contact us) and our legitimate interests in responding to enquiries and running our business. We do not use your details for marketing, and we never sell them.

Who we share it with

We don't share your personal data with third parties for their own purposes. We do use a small number of trusted service providers to run this website:

• Form delivery (FormSubmit): enquiries sent through the contact form are delivered to us via FormSubmit, which processes the form data to email it to us.
• Google Fonts: our pages load fonts hosted by Google, which may receive your IP address when the fonts load.

We may also disclose information where we are required to do so by law.

Cookies

This website does not set its own tracking or advertising cookies. Third-party content we load (such as fonts) may set cookies. You can control or block cookies through your browser settings.

How long we keep it

We keep enquiry correspondence only for as long as needed to deal with your enquiry and any advice we provide, and to meet our legal and accounting obligations. After that, we securely delete it.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to withdraw consent at any time. To exercise any of these rights, email us at gavin@gavingiddings.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact

If you have any questions about this policy or how we handle your data, please get in touch.